/* Four States Water Restoration - Joplin, MO. "Dispatch Grid / Operations Board" design system.
   Self-hosted Oswald (condensed display/labels) + IBM Plex Sans (body). No -webkit-font-smoothing. */

/* ---------- fonts ---------- */
@font-face{font-family:"Oswald";src:url(../fonts/oswald.woff2?v=5f493290) format("woff2");font-weight:400 700;font-style:normal;font-display:swap}
@font-face{font-family:"IBM Plex Sans";src:url(../fonts/ibmplex-400.woff2?v=77bc0267) format("woff2");font-weight:400;font-style:normal;font-display:swap}
@font-face{font-family:"IBM Plex Sans";src:url(../fonts/ibmplex-500.woff2?v=f7016cd4) format("woff2");font-weight:500;font-style:normal;font-display:swap}
@font-face{font-family:"IBM Plex Sans";src:url(../fonts/ibmplex-600.woff2?v=196e3cbc) format("woff2");font-weight:600;font-style:normal;font-display:swap}
@font-face{font-family:"IBM Plex Sans";src:url(../fonts/ibmplex-700.woff2?v=c277d7b8) format("woff2");font-weight:700;font-style:normal;font-display:swap}

/* ---------- tokens ---------- */
:root{
  --ground:#EEF1F3; --ground-alt:#E4E8EB; --card:#FFFFFF;
  --ink:#171A1F; --ink-2:#3B424B; --panel:#20242B; --panel-2:#171A1F;
  --amber:#E8720C; --amber-ink:#140F08; --amber-2:#9C4409; --amber-tint:#FBEBDD;
  --steel:#22557D; --steel-lite:#7FB0D6;
  --line:#171A1F; --hair:#C4CBD1; --gold:#E8A317;
  --disp:"Oswald",Impact,"Arial Narrow",sans-serif;
  --body:"IBM Plex Sans",-apple-system,Segoe UI,Roboto,Helvetica,Arial,sans-serif;
  --wrap:1180px;
}
*{box-sizing:border-box}
html{-webkit-text-size-adjust:100%}
body{margin:0;background:var(--ground);color:var(--ink);font-family:var(--body);font-size:17px;font-weight:450;line-height:1.65}
img{max-width:100%;height:auto;display:block}
a{color:var(--steel);text-decoration:none}
h1,h2,h3,h4{font-family:var(--disp);font-weight:600;color:var(--ink);line-height:1.08;margin:0 0 .5em;letter-spacing:.2px}
h1{font-size:clamp(2rem,4.4vw,3.1rem);text-transform:uppercase}
h2{font-size:clamp(1.55rem,3vw,2.25rem);text-transform:uppercase}
h3{font-size:1.15rem}
p{margin:0 0 1rem}
ul{margin:0 0 1rem;padding-left:1.15rem}
li{margin:.3rem 0}
.wrap{max-width:var(--wrap);margin:0 auto;padding:0 22px}
.section{padding:56px 0;border-top:2px solid var(--line)}
.section--tint{background:var(--ground-alt)}
.skip-link{position:absolute;left:-999px;top:0;background:var(--amber);color:var(--amber-ink);padding:8px 14px;font-weight:700;z-index:200}
.skip-link:focus{left:8px;top:8px}

/* ---------- ops tag ---------- */
.optag{display:inline-flex;align-items:stretch;border:2px solid var(--line);background:var(--card);font-family:var(--disp);text-transform:uppercase;letter-spacing:1.4px;font-size:.82rem;font-weight:600;margin-bottom:16px;line-height:1}
.optag__n,.optag__blk{display:flex;align-items:center;background:var(--amber);color:var(--amber-ink);padding:7px 9px;font-weight:700}
.optag__blk{padding:7px 6px}
.optag__l{display:flex;align-items:center;padding:7px 12px;color:var(--ink)}
.sec-head{margin-bottom:30px;max-width:760px}
.sec-head--center{margin-left:auto;margin-right:auto;text-align:center}
.sec-head--center .optag{margin-left:auto;margin-right:auto}
.sec-dek{font-size:1.05rem;color:var(--ink);max-width:66ch}

/* ---------- buttons ---------- */
.btn{display:inline-flex;flex-direction:column;align-items:flex-start;gap:1px;border:2px solid var(--line);background:var(--card);color:var(--ink);padding:11px 18px;font-family:var(--body);font-weight:700;cursor:pointer;text-align:left}
.btn svg,.faq__card svg,.faq__card a[href^="tel:"] svg,.callcard .btn svg,.prose a[href^="tel:"] svg{width:1.1em;height:1.1em;flex:0 0 auto}
.btn--call,.btn.btn--call,.prose a.btn--call{background:var(--amber);border-color:var(--amber-ink);color:var(--amber-ink);text-decoration:none;box-shadow:4px 4px 0 var(--panel-2)}
.btn--call:hover{transform:translate(1px,1px);box-shadow:2px 2px 0 var(--panel-2)}
.btn__num{font-family:var(--disp);font-size:1.35rem;font-weight:700;letter-spacing:.4px;line-height:1}
.btn__sub{font-size:.86rem;font-weight:600;opacity:.92}
.btn--lg{padding:14px 22px}
.btn--lg .btn__num{font-size:1.7rem}
.btn--block{display:flex;width:100%;align-items:center}
.stars{display:inline-flex;color:var(--gold)}
.stars svg{width:18px;height:18px;fill:currentColor}
.stars--sm svg{width:15px;height:15px}

/* ---------- header ---------- */
.site-header{position:sticky;top:0;z-index:60;background:var(--card);border-bottom:3px solid var(--amber)}
.ribbon{background:var(--panel-2);color:#E4E8EB;font-size:.85rem}
.ribbon__wrap{display:flex;justify-content:space-between;align-items:center;gap:12px;padding-top:7px;padding-bottom:7px;font-family:var(--disp);text-transform:uppercase;letter-spacing:.8px}
.ribbon__l{display:inline-flex;align-items:center;gap:8px}
.ribbon__live{width:9px;height:9px;border-radius:50%;background:#3FCB6E;box-shadow:0 0 0 3px rgba(63,203,110,.28)}
.ribbon__r{display:inline-flex;align-items:center;gap:7px;color:#fff}
.ribbon__r .stars{color:var(--gold)}
.masthead{display:grid;grid-template-columns:auto 1fr auto auto;align-items:center;gap:18px;padding-top:12px;padding-bottom:12px}
.brand{display:inline-flex;align-items:center;gap:11px}
.brand__mark{flex:none}
.brand__text{display:flex;flex-direction:column;line-height:1}
.brand__name{font-family:var(--disp);font-weight:700;text-transform:uppercase;color:var(--ink);font-size:1.02rem;letter-spacing:.4px}
.brand__tag{font-size:.72rem;letter-spacing:1.5px;text-transform:uppercase;color:var(--amber-2);font-weight:600;margin-top:3px}
.nav{display:flex;align-items:center;gap:4px;justify-self:end}
.nav>a,.drop>a{display:inline-block;padding:9px 11px;font-family:var(--disp);text-transform:uppercase;letter-spacing:.7px;font-size:.94rem;font-weight:500;color:var(--ink)}
.nav>a:hover,.drop>a:hover{color:var(--amber-2)}
.drop{position:relative}
.drop__menu{position:absolute;top:100%;left:0;min-width:288px;background:var(--card);border:2px solid var(--line);box-shadow:6px 6px 0 rgba(23,26,31,.16);display:none;flex-direction:column;max-height:min(72vh,560px);overflow-y:auto;overscroll-behavior:contain;z-index:70}
.drop:hover .drop__menu,.drop.is-pin .drop__menu{display:flex}
.drop__menu a{padding:9px 14px;border-bottom:1px solid var(--hair);font-size:.95rem;color:var(--ink);font-weight:500}
.drop__menu a:last-child{border-bottom:0}
.drop__menu a:hover{background:var(--amber-tint);color:var(--amber-2)}
.mast-phone{display:inline-flex;align-items:center;gap:9px;justify-self:end;color:var(--ink)}
.mast-phone svg{width:26px;height:26px;fill:var(--amber);flex:none}
.mast-phone__b{display:flex;flex-direction:column;line-height:1.1}
.mast-phone__lbl{font-size:.68rem;text-transform:uppercase;letter-spacing:1.2px;color:var(--ink-2);font-weight:600}
.mast-phone__num{font-family:var(--disp);font-size:1.32rem;font-weight:700;color:var(--ink);letter-spacing:.4px}
.mast-phone:hover .mast-phone__num{color:var(--amber-2)}
.nav-toggle{display:none;flex-direction:column;justify-content:center;gap:5px;width:46px;height:42px;border:2px solid var(--line);background:var(--card);cursor:pointer}
.nav-toggle span{display:block;height:3px;width:22px;margin:0 auto;background:var(--ink)}

/* ---------- console hero ---------- */
.console{border-top:0}
.console__wrap{display:grid;grid-template-columns:1.02fr .98fr;gap:0;align-items:stretch;padding:0}
.console--home .console__panel,.console--svc .console__panel{background:var(--panel);color:#fff;padding:46px clamp(24px,3vw,52px)}
.console__panel{border-right:3px solid var(--amber)}
.console--home .console__panel h1,.console--svc .console__panel h1{color:#fff}
.console__panel .optag{background:transparent;border-color:rgba(255,255,255,.4)}
.console__panel .optag__l{color:#fff}
.console__lead{color:#E4E8EB;font-size:1.12rem;max-width:52ch;margin:.4rem 0 1.4rem}
.console__panel .btn--call{box-shadow:4px 4px 0 #0d0f13}
.console__rate{margin-top:16px;display:flex;align-items:center;gap:9px;flex-wrap:wrap;font-size:.98rem;color:#E4E8EB;font-weight:600}
.console__rate b{color:#fff}
.console__media{position:relative;overflow:hidden;background:var(--panel-2);min-height:340px}
.console__media img{width:100%;height:100%;object-fit:cover}
.console__coord{position:absolute;left:0;bottom:0;z-index:2;background:var(--amber);color:var(--amber-ink);font-family:var(--disp);text-transform:uppercase;letter-spacing:1.5px;font-size:.72rem;font-weight:700;padding:6px 12px}
.bc{font-family:var(--disp);text-transform:uppercase;letter-spacing:.8px;font-size:.78rem;margin-bottom:14px;display:flex;align-items:center;gap:5px;flex-wrap:wrap}
.bc a{color:inherit;opacity:.82}
.bc .arw{width:13px;height:13px}
.console__panel .bc{color:#cfd6dd}
.chips{display:flex;flex-wrap:wrap;gap:9px;margin-top:16px}
.chip{display:inline-flex;align-items:center;gap:6px;background:var(--card);border:2px solid var(--line);padding:6px 11px;font-size:.86rem;font-weight:600;color:var(--ink)}
.chip svg{width:16px;height:16px;fill:var(--amber-2)}
.console__panel .chip{background:rgba(255,255,255,.1);border-color:rgba(255,255,255,.34);color:#fff}
.console__panel .chip svg{fill:var(--gold)}

/* ---------- readout strip ---------- */
.readout{background:var(--panel-2);color:#fff;border-top:3px solid var(--amber)}
.readout__wrap{display:flex;flex-wrap:wrap;align-items:stretch;gap:0;padding-top:0;padding-bottom:0}
.rd{flex:1 1 150px;min-width:0;padding:18px 16px;border-right:1px solid #333a44;text-align:center}
.rd__n{display:block;font-family:var(--disp);font-weight:700;font-size:1.9rem;color:var(--amber)}
.rd__l{display:block;font-size:.82rem;color:#cdd4db;text-transform:uppercase;letter-spacing:.6px;margin-top:3px}
.readout__handle{flex:2 1 300px;min-width:0;padding:16px;display:flex;flex-direction:column;justify-content:center;gap:8px;background:#1b1e24}
.readout__lbl{font-family:var(--disp);text-transform:uppercase;letter-spacing:1px;font-size:.78rem;color:var(--amber)}
.readout__handle ul{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:7px}
.readout__handle li{font-size:.82rem;background:rgba(255,255,255,.08);border:1px solid #3a424c;padding:4px 9px;color:#eef1f3;font-weight:500}

/* ---------- reviews ---------- */
.reviews__grid{display:grid;grid-template-columns:280px 1fr;gap:26px;align-items:start}
.agg{background:var(--panel);color:#fff;border:2px solid var(--line);padding:26px 22px;text-align:center;position:sticky;top:120px}
.agg__score{font-family:var(--disp);font-weight:700;font-size:3.4rem;color:var(--amber);line-height:1}
.agg__score span{font-size:1.3rem;color:#cdd4db}
.agg__stars .stars svg{width:22px;height:22px}
.agg__count{margin-top:6px;font-weight:600;color:#E4E8EB}
.agg__note{margin:12px 0 0;font-size:1.02rem;color:#cdd4db}
.reviews__rail{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}
.review{background:var(--card);border:2px solid var(--line);padding:20px;box-shadow:5px 5px 0 rgba(23,26,31,.09)}
.review__stars .stars svg{width:17px;height:17px}
.review blockquote{margin:12px 0 14px;font-size:1rem;color:var(--ink);line-height:1.6}
.review__meta{display:flex;flex-wrap:wrap;gap:5px 14px;align-items:center;border-top:2px solid var(--line);padding-top:11px;font-size:.86rem}
.review__meta .who{font-family:var(--disp);text-transform:uppercase;letter-spacing:.5px;font-weight:600;color:var(--ink)}
.review__meta .where{display:inline-flex;align-items:center;gap:4px;color:var(--ink-2)}
.review__meta .where svg{width:13px;height:13px;fill:var(--amber-2)}
.review__meta .date{color:var(--ink-2);margin-left:auto}

/* ---------- services board / job cards ---------- */
.jobboard{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.jobgrid--rel{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.jobcard{position:relative;display:flex;flex-direction:column;background:var(--card);border:2px solid var(--line);color:var(--ink);box-shadow:5px 5px 0 rgba(23,26,31,.1);transition:transform .12s,box-shadow .12s}
.jobcard:hover{transform:translate(-2px,-2px);box-shadow:7px 7px 0 var(--amber)}
.jobcard__idx{position:absolute;top:0;left:0;z-index:2;background:var(--panel-2);color:var(--amber);font-family:var(--disp);font-weight:700;font-size:.9rem;padding:4px 9px;letter-spacing:1px}
.jobcard__media{display:block;border-bottom:2px solid var(--line);aspect-ratio:23/10;overflow:hidden}
.jobcard__media img{width:100%;height:100%;object-fit:cover}
.jobcard__b{display:flex;flex-direction:column;gap:7px;padding:15px 16px 16px}
.jobcard__t{font-family:var(--disp);text-transform:uppercase;font-weight:600;font-size:1.06rem;color:var(--ink);letter-spacing:.3px;line-height:1.12}
.jobcard__p{font-size:.92rem;color:var(--ink);line-height:1.5}
.jobcard__go{margin-top:auto;display:inline-flex;align-items:center;gap:5px;font-family:var(--disp);text-transform:uppercase;letter-spacing:1px;font-size:.82rem;font-weight:600;color:var(--amber-2)}
.jobcard__go .arw{width:14px;height:14px}
.jobcard--feat{grid-column:span 2}
.jobcard--feat .jobcard__media{aspect-ratio:auto;height:236px}
.jobcard--feat .jobcard__t{font-size:1.4rem}
.jobcard--feat .jobcard__p{font-size:1rem}

/* ---------- process rail ---------- */
.prail{display:grid;grid-template-columns:repeat(4,1fr);gap:0;border:2px solid var(--line);background:var(--card)}
.pstep{padding:22px 20px;border-right:2px solid var(--line);display:flex;gap:14px}
.pstep:last-child{border-right:0}
.pstep__n{font-family:var(--disp);font-weight:700;font-size:1.5rem;color:var(--amber);background:var(--panel-2);width:44px;height:44px;display:flex;align-items:center;justify-content:center;flex:none}
.pstep__b h3{margin:.1rem 0 .3rem;text-transform:uppercase;font-size:1.02rem}
.pstep__b p{margin:0;font-size:1.02rem;color:var(--ink);line-height:1.5}

/* ---------- coverage ---------- */
.cov__compact{display:grid;grid-template-columns:1.1fr .9fr;gap:24px;align-items:start}
.cov__full{display:grid;grid-template-columns:1.15fr .85fr;gap:24px;align-items:start;margin-bottom:24px}
.cov__map{margin:0;border:2px solid var(--line);background:var(--card)}
.cov__map iframe{display:block}
.cov__map figcaption{border-top:2px solid var(--line);padding:10px 14px}
.cov__pin{display:inline-flex;align-items:center;gap:7px;font-size:.9rem;font-weight:600;color:var(--ink)}
.cov__pin svg{width:16px;height:16px;fill:var(--amber-2);flex:none}
.cov__note p{font-size:1.02rem}
.cov__all{display:inline-flex;align-items:center;gap:6px;font-family:var(--disp);text-transform:uppercase;letter-spacing:.8px;font-weight:600;color:var(--amber-2);border-bottom:2px solid var(--amber)}
.cov__all .arw{width:15px;height:15px}
.zips h3,.zips__note{margin-top:0}
.zips h3{font-size:1.05rem;text-transform:uppercase}
.zipgrid{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:12px}
.zip{background:var(--card);border:2px solid var(--line);padding:6px 12px;font-family:var(--disp);font-weight:600;letter-spacing:1px;font-size:.95rem;color:var(--ink)}
.zips__note{font-size:1.02rem;color:var(--ink-2)}
.nbhds{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.nbhd{background:var(--card);border:2px solid var(--line);padding:15px 16px}
.nbhd h3{font-size:1rem;text-transform:uppercase;margin-bottom:9px;border-bottom:2px solid var(--amber);padding-bottom:7px}
.chips .chip,.nbhd .chip{font-weight:500}
.nbhd .chips{margin-top:0}
.nbhd .chip{border-width:1px;padding:4px 9px;font-size:.82rem;background:var(--ground)}

/* ---------- recent work / cases ---------- */
.cases{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:20px}
.case{position:relative;background:var(--card);border:2px solid var(--line);box-shadow:5px 5px 0 rgba(23,26,31,.09);display:flex;flex-direction:column}
.case__tag{position:absolute;top:0;left:0;z-index:2;background:var(--amber);color:var(--amber-ink);font-family:var(--disp);text-transform:uppercase;letter-spacing:1.2px;font-size:.7rem;font-weight:700;padding:4px 9px}
.case img{border-bottom:2px solid var(--line);aspect-ratio:44/26;object-fit:cover;width:100%}
.case__b{padding:16px}
.case__b h3{text-transform:uppercase;font-size:1.08rem}
.case__meta{display:block;font-family:var(--disp);text-transform:uppercase;letter-spacing:.6px;font-size:.8rem;color:var(--amber-2);margin-bottom:10px}
.case__b p{font-size:1.02rem;line-height:1.5;margin-bottom:.55rem;color:var(--ink)}
.case__b p b{font-family:var(--disp);text-transform:uppercase;letter-spacing:.4px;font-size:.82rem;color:var(--ink)}
.filmstrip{display:grid;grid-template-columns:repeat(6,1fr);gap:10px}
.film{margin:0;border:2px solid var(--line);overflow:hidden;background:var(--card)}
.film img{aspect-ratio:3/2;object-fit:cover;width:100%}

/* ---------- callstrip ---------- */
.callstrip{background:var(--amber);color:var(--amber-ink);border-top:2px solid var(--line);border-bottom:2px solid var(--line)}
.callstrip .wrap{display:flex;align-items:center;justify-content:center;gap:12px;flex-wrap:wrap;padding-top:15px;padding-bottom:15px;font-family:var(--disp);text-transform:uppercase;letter-spacing:.6px;font-weight:600;text-align:center}
.callstrip svg{width:22px;height:22px;fill:var(--amber-ink);flex:none}
.callstrip a{color:var(--amber-ink);font-size:1.3rem;font-weight:700;border-bottom:3px solid var(--amber-ink)}

/* ---------- why home + creds ---------- */
.whyhome__grid{display:grid;grid-template-columns:1.25fr .75fr;gap:26px;align-items:start}
.pillars{display:flex;flex-direction:column;gap:16px}
.pillar{display:flex;gap:16px;background:var(--card);border:2px solid var(--line);padding:18px 20px}
.pillar__ic{flex:none;width:48px;height:48px;display:inline-flex;align-items:center;justify-content:center;background:var(--amber);border:2px solid var(--line)}
.pillar__ic svg{width:26px;height:26px;fill:var(--amber-ink)}
.pillar h3{text-transform:uppercase;font-size:1.08rem;margin:.1rem 0 .3rem}
.pillar p{margin:0;font-size:1.02rem;color:var(--ink);line-height:1.55}
.creds{background:var(--panel);color:#fff;border:2px solid var(--line);padding:22px}
.creds h3{color:#fff;text-transform:uppercase}
.creds__badges{display:flex;flex-wrap:wrap;gap:12px;align-items:center;background:#fff;border:2px solid var(--line);padding:14px;margin-bottom:14px}
.cred img{max-height:42px;width:auto}
.creds__line{margin:0;font-size:1.02rem;color:#E4E8EB;line-height:1.55}

/* ---------- why band (service pages) ---------- */
.why__grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}
.why__card{background:var(--card);border:2px solid var(--line);padding:20px;box-shadow:5px 5px 0 rgba(23,26,31,.09)}
.why__ic{width:48px;height:48px;display:inline-flex;align-items:center;justify-content:center;background:var(--amber);border:2px solid var(--line);margin-bottom:12px}
.why__ic svg{width:26px;height:26px;fill:var(--amber-ink)}
.why__card h3{text-transform:uppercase;font-size:1.05rem}
.why__card p{margin:0;font-size:1.02rem;color:var(--ink);line-height:1.55}

/* ---------- cost + insurance ---------- */
.cost__grid{display:grid;grid-template-columns:1.2fr .8fr;gap:24px;align-items:start}
.pricecards{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.svc-cost .pricecards{max-width:none}
.pricecard{background:var(--card);border:2px solid var(--line);padding:18px 16px;display:flex;flex-direction:column}
.pricecard--feat{background:var(--panel);color:#fff;box-shadow:6px 6px 0 var(--amber)}
.pricecard--feat h3,.pricecard--feat .pricecard__p{color:#fff}
.pricecard h3{text-transform:uppercase;font-size:1.02rem;border-bottom:2px solid var(--amber);padding-bottom:8px}
.pricecard__p{font-family:var(--disp);font-weight:700;font-size:1.55rem;color:var(--amber-2);margin:10px 0}
.pricecard--feat .pricecard__p{color:var(--gold)}
.pricecard ul{list-style:none;margin:0 0 12px;padding:0}
.pricecard li{font-size:1.02rem;padding-left:18px;position:relative;color:inherit}
.pricecard li:before{content:"";position:absolute;left:0;top:.5em;width:8px;height:8px;background:var(--amber)}
.pricecard--feat li:before{background:transparent;border:2px solid var(--gold)}
.pricecard .cover{margin-top:auto;font-size:.82rem;font-weight:600;text-transform:uppercase;letter-spacing:.4px;color:var(--ink-2);border-top:2px solid var(--line);padding-top:9px}
.pricecard--feat .cover{color:#cdd4db;border-color:rgba(255,255,255,.3)}
.cost-note{margin-top:16px;font-size:1.02rem;color:var(--ink)}
.cost-note a,.insure a{text-decoration:underline;font-weight:600}
.insure{background:var(--card);border:2px solid var(--line);padding:20px}
.insure h3{text-transform:uppercase;font-size:1.1rem}
.insure p{font-size:1.02rem}
.carriers{display:flex;flex-wrap:wrap;gap:10px 16px;align-items:center;border-top:2px solid var(--line);padding-top:14px}
.carrier img{max-height:24px;width:auto;opacity:.9}

/* ---------- local conditions ---------- */
.conditions__intro{max-width:820px;margin-bottom:26px}
.authlinks{margin-top:14px;display:flex;flex-wrap:wrap;gap:10px;align-items:center;font-size:.92rem}
.authlinks span{font-weight:600;color:var(--ink)}
.authlinks a{text-decoration:underline;font-weight:600;color:var(--steel)}
.cond-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.cond-card{background:var(--card);border:2px solid var(--line);padding:18px 20px;position:relative}
.cond-card__bar{position:absolute;top:0;left:0;height:100%;width:6px;background:var(--amber)}
.cond-card h3{text-transform:uppercase;font-size:1.02rem;padding-left:8px}
.cond-card p{margin:0;font-size:1.02rem;color:var(--ink);line-height:1.55;padding-left:8px}

/* ---------- FAQ ---------- */
.faq__grid{display:grid;grid-template-columns:340px 1fr;gap:28px;align-items:start}
.faq__card{background:var(--panel);color:#fff;border:2px solid var(--line);padding:22px;margin-top:16px}
.faq__card h3{color:#fff;text-transform:uppercase;font-size:1.15rem}
.faq__card p{font-size:1.02rem;color:#E4E8EB}
.faq__num{display:block;font-family:var(--disp);font-weight:700;font-size:1.7rem;color:var(--amber);margin:6px 0 12px}
.faq__list{display:flex;flex-direction:column;gap:0;border:2px solid var(--line);background:var(--card)}
.faq-item{border-bottom:2px solid var(--line)}
.faq-item:last-child{border-bottom:0}
.faq-item summary{cursor:pointer;list-style:none;padding:16px 18px;font-family:var(--disp);text-transform:uppercase;letter-spacing:.3px;font-size:1.02rem;font-weight:600;color:var(--ink);display:flex;justify-content:space-between;gap:12px;align-items:center}
.faq-item summary::-webkit-details-marker{display:none}
.faq-item summary:after{content:"+";font-size:1.5rem;color:var(--amber-2);flex:none;line-height:1}
.faq-item[open] summary:after{content:"\2013"}
.faq-item[open] summary{background:var(--amber-tint)}
.faq-a{padding:0 18px 16px}
.faq-a p{margin:12px 0 0;font-size:1.02rem;color:var(--ink);line-height:1.6}

/* ---------- cta / dispatch band ---------- */
.cta-band{background:var(--panel-2);color:#fff;border-top:3px solid var(--amber);padding:52px 0}
.cta-band__grid{display:grid;grid-template-columns:1.3fr .7fr;gap:30px;align-items:center}
.cta-band__copy h2{color:#fff}
.cta-band .optag{background:transparent;border-color:rgba(255,255,255,.4)}
.cta-band .optag__blk{background:var(--amber)}
.cta-band .optag__l{color:#fff}
.cta-band__copy p{color:#E4E8EB;font-size:1.05rem;max-width:54ch}
.nap{background:var(--card);border:2px solid var(--line);padding:20px;box-shadow:6px 6px 0 var(--amber)}
.nap__name{display:block;font-family:var(--disp);text-transform:uppercase;font-weight:700;font-size:1.15rem;color:var(--ink);border-bottom:2px solid var(--amber);padding-bottom:9px;margin-bottom:11px}
.nap__row{display:flex;align-items:center;gap:9px;margin:8px 0;font-size:.98rem;color:var(--ink)}
.nap__row svg{width:18px;height:18px;fill:var(--amber-2);flex:none}
.nap__row a{color:var(--ink);font-weight:700}

/* ---------- service page: spec bar + sections ---------- */
.specbar{background:var(--panel-2);color:#fff;border-bottom:3px solid var(--amber)}
.specbar__wrap{display:flex;flex-wrap:wrap;align-items:stretch;gap:0}
.specbar__tag{display:flex;align-items:center;background:var(--amber);color:var(--amber-ink);font-family:var(--disp);text-transform:uppercase;letter-spacing:1.2px;font-weight:700;font-size:.82rem;padding:14px 16px}
.spec{flex:1 1 150px;min-width:0;padding:14px 18px;border-left:1px solid #333a44}
.spec__k{display:block;font-size:.72rem;text-transform:uppercase;letter-spacing:.8px;color:var(--amber);font-family:var(--disp);font-weight:600}
.spec__v{display:block;font-size:1rem;color:#fff;font-weight:600;margin-top:2px}
.svc-reviews__grid{display:grid;grid-template-columns:repeat(2,1fr);gap:18px}
.whatdo__body,.prose{max-width:none}
.whatdo__body ul{list-style:none;padding:0}
.whatdo__body li{position:relative;padding-left:26px;margin:.5rem 0;font-size:1.02rem}
.whatdo__body li:before{content:"";position:absolute;left:0;top:.45em;width:12px;height:12px;background:var(--amber);border:2px solid var(--line)}
/* article / ops sections */
.artlead{font-size:1.08rem;border-left:6px solid var(--amber);padding-left:18px;margin-bottom:22px}
.opsec{display:grid;grid-template-columns:64px 1fr;gap:18px;border-top:2px solid var(--line);padding:24px 0}
.opsec:first-child{border-top:0}
.opsec__n{font-family:var(--disp);font-weight:700;font-size:2rem;color:var(--amber);border:2px solid var(--line);height:56px;display:flex;align-items:center;justify-content:center;background:var(--card)}
.opsec__b h2{font-size:1.35rem;margin-bottom:.5rem}
.prose h2{text-transform:uppercase}
.prose h3{text-transform:uppercase;font-size:1.1rem;margin-top:1.2rem}
.prose p,.prose li{font-size:1.02rem;color:var(--ink);line-height:1.65}
.prose a{color:var(--steel);text-decoration:underline;font-weight:600}
.callcard{background:var(--panel);color:#fff;border:2px solid var(--line);box-shadow:6px 6px 0 var(--amber);padding:20px 22px;margin:22px 0;display:flex;flex-wrap:wrap;gap:16px;align-items:center;justify-content:space-between}
.callcard p{margin:0;flex:1 1 300px;color:#fff;font-size:1.02rem;font-weight:500}
.bk-callout{background:var(--amber-tint);border:2px solid var(--line);border-left:8px solid var(--amber);padding:16px 20px;margin:20px 0}
.bk-callout h3{text-transform:uppercase;font-size:1.05rem;margin-bottom:.35rem}
.bk-callout p{margin:0;font-size:1.02rem}
.svc-quote{border:2px solid var(--line);background:var(--card);padding:20px 22px;margin:22px 0;box-shadow:5px 5px 0 rgba(23,26,31,.09)}
.svc-quote p{font-size:1.05rem;font-style:italic;margin:0 0 10px}
.svc-quote cite{font-family:var(--disp);text-transform:uppercase;letter-spacing:.5px;font-style:normal;font-weight:600;font-size:.86rem;color:var(--amber-2)}
.svc-quote cite span{color:var(--ink-2)}

/* ---------- page hero (about/contact/legal/tool/sitemap/service-area) ---------- */
.page-hero{border-top:0;background:var(--ground-alt);border-bottom:3px solid var(--amber)}
.page-hero__wrap{display:grid;grid-template-columns:1.1fr .9fr;gap:30px;align-items:center;padding-top:44px;padding-bottom:44px}
.page-hero__wrap--solo{grid-template-columns:1fr}
.page-hero__lead{font-size:1.1rem;color:var(--ink);max-width:56ch}
.page-hero__media{position:relative;margin:0;border:2px solid var(--line);overflow:hidden;background:var(--panel-2);box-shadow:8px 8px 0 rgba(23,26,31,.12)}
.page-hero__media img{width:100%;object-fit:cover}
.split{display:grid;grid-template-columns:1.3fr .7fr;gap:26px;align-items:start}
.speccol .ataglance,.ataglance{border:2px solid var(--line);background:var(--card)}
.ataglance{display:grid;grid-template-columns:1fr 1fr}
.ataglance__item{padding:15px 16px;border-right:2px solid var(--line);border-bottom:2px solid var(--line)}
.ataglance__item:nth-child(2n){border-right:0}
.ataglance__item:nth-last-child(-n+2){border-bottom:0}
.ataglance__k{display:block;font-family:var(--disp);text-transform:uppercase;letter-spacing:.6px;font-size:.74rem;color:var(--amber-2);font-weight:600}
.ataglance__v{display:block;font-weight:700;color:var(--ink);margin-top:3px}
.prose--legal p,.prose--legal li{max-width:74ch}
.prose--wide{max-width:820px}
.gbp{display:inline-flex;align-items:center;gap:8px;margin-top:14px;font-family:var(--disp);text-transform:uppercase;letter-spacing:.7px;font-weight:600;color:var(--steel);border-bottom:2px solid var(--amber)}
.gbp svg{width:17px;height:17px;fill:var(--amber-2);flex:none}
.gbp--light{color:var(--steel)}

/* ---------- contact + service area ---------- */
.contact-cols{display:grid;grid-template-columns:1fr 1fr;gap:24px;align-items:start}
.call-panel{background:var(--panel);color:#fff;border:2px solid var(--line);padding:24px;box-shadow:6px 6px 0 var(--amber)}
.call-panel h2{color:#fff}
.call-panel p{color:#E4E8EB}
.call-panel .optag{background:transparent;border-color:rgba(255,255,255,.4)}
.call-panel .optag__l{color:#fff}
.call-panel .gbp{color:#fff}
.call-panel__email{font-size:1.02rem}
.email{color:inherit;overflow-wrap:anywhere}
.contact-card{background:var(--card);border:2px solid var(--line);padding:22px}
.contact-card h3{text-transform:uppercase;font-size:1.1rem;border-bottom:2px solid var(--amber);padding-bottom:8px}
.checklist{list-style:none;padding:0;margin:0}
.checklist li{position:relative;padding-left:26px;margin:.5rem 0;font-size:1.02rem}
.checklist li:before{content:"";position:absolute;left:0;top:.4em;width:12px;height:12px;background:var(--amber);border:2px solid var(--line)}
.contact-card__note{font-size:1.02rem;color:var(--ink-2);margin-top:12px}
.areas-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.area{background:var(--card);border:2px solid var(--line);padding:18px 20px}
.area__head{display:flex;justify-content:space-between;align-items:baseline;gap:10px;border-bottom:2px solid var(--amber);padding-bottom:9px;margin-bottom:10px}
.area__head h3{text-transform:uppercase;font-size:1.05rem;margin:0}
.area__zip{display:inline-flex;align-items:center;gap:4px;font-family:var(--disp);font-weight:600;font-size:.88rem;color:var(--amber-2)}
.area__zip svg{width:14px;height:14px;fill:var(--amber-2)}
.area p{margin:0;font-size:1.02rem;color:var(--ink);line-height:1.55}

/* ---------- tools ---------- */
.tool-intro{margin-bottom:26px;max-width:820px}
.tool{border:2px solid var(--line);background:var(--card);box-shadow:6px 6px 0 rgba(23,26,31,.1)}
.tool__grid{display:grid;grid-template-columns:1fr 1fr;gap:0}
.optgroup{padding:20px 22px;border-right:2px solid var(--line);border-bottom:2px solid var(--line)}
.optgroup--full,.optgroup:last-child{border-right:0}
.field,.optgroup__legend{display:block;font-family:var(--disp);text-transform:uppercase;letter-spacing:.6px;font-weight:600;font-size:.92rem;color:var(--ink);margin-bottom:12px}
.tool select{width:100%;max-width:100%;padding:11px 12px;border:2px solid var(--line);background:var(--ground);font-family:var(--body);font-size:1rem;color:var(--ink)}
.opt-row{display:flex;flex-direction:column;gap:9px}
.opt{display:flex;gap:9px;align-items:flex-start}
.opt input{margin-top:3px;accent-color:var(--amber);width:17px;height:17px;flex:none}
.opt label{font-size:.95rem;color:var(--ink);line-height:1.4}
.tool__result{padding:22px;display:flex;flex-direction:column;gap:14px;background:var(--panel);color:#fff}
.result-readout{border:2px solid var(--amber);padding:16px 18px;background:#171a1f}
.result-readout .k{font-family:var(--disp);text-transform:uppercase;letter-spacing:1px;font-size:.82rem;color:var(--amber)}
.result__value{font-family:var(--disp);font-weight:700;font-size:2.2rem;color:#fff;line-height:1.05;margin-top:4px}
.tool-note{font-size:1.02rem;color:#E4E8EB;margin:0}
#rk-advice{background:rgba(255,255,255,.06);border:1px solid #3a424c;padding:12px 14px}

/* ---------- footer ---------- */
.map-embed{border-top:2px solid var(--line)}
.map-embed iframe{display:block}
.site-footer{background:var(--panel-2);color:#E4E8EB;border-top:3px solid var(--amber);padding:44px 0 20px}
.foot-grid{display:grid;grid-template-columns:1.7fr 1fr 1fr 1fr;gap:26px}
.foot-brand .brand__mark{margin-bottom:10px}
.foot-name{display:block;font-family:var(--disp);text-transform:uppercase;font-weight:700;font-size:1.15rem;color:#fff}
.foot-name span{display:block;font-size:.76rem;letter-spacing:1px;color:var(--amber);font-weight:600;margin-top:2px}
.foot-brand p{font-size:1.02rem;color:#cdd4db;margin:.6rem 0}
.foot-sub{font-size:1.02rem}
.foot-nap{color:#E4E8EB}
.foot-nap a{color:#fff;font-weight:700}
.site-footer h3{color:#fff;text-transform:uppercase;font-size:1rem;border-bottom:2px solid var(--amber);padding-bottom:8px;margin-bottom:10px}
.foot-list{list-style:none;padding:0;margin:0}
.foot-list li{margin:.35rem 0}
.foot-list a{color:#cdd4db;font-size:1rem}
.foot-list a:hover{color:var(--amber)}
.site-footer .gbp{color:#fff}
.foot-bottom{display:flex;flex-wrap:wrap;justify-content:space-between;gap:8px;border-top:1px solid #333a44;margin-top:24px;padding-top:16px;font-size:.82rem;color:#aab2bb}
.foot-disc{margin:8px 0 0;font-size:.82rem}
.foot-disc a{color:#aab2bb;text-decoration:underline}

/* ---------- sticky callbar ---------- */
.callbar{position:fixed;left:0;right:0;bottom:0;z-index:80;background:var(--amber);border-top:3px solid var(--panel-2);display:none}
.callbar a{display:flex;align-items:center;justify-content:center;gap:9px;padding:13px;color:var(--amber-ink);font-family:var(--disp);text-transform:uppercase;letter-spacing:.5px;font-weight:700;font-size:1.15rem}
.callbar svg{width:22px;height:22px;fill:var(--amber-ink)}
.callbar small{font-family:var(--body);font-weight:600;font-size:.8rem;letter-spacing:0}

/* ---------- sitemap ---------- */
.sitemap{display:grid;grid-template-columns:repeat(3,1fr);gap:22px}
.sitemap-group{background:var(--card);border:2px solid var(--line);padding:18px 20px}
.sitemap-group h2{font-size:1.1rem;text-transform:uppercase;border-bottom:2px solid var(--amber);padding-bottom:8px}
.sitemap-group ul{list-style:none;padding:0;margin:0}
.sitemap-group li{margin:.35rem 0}
.sitemap-group a{color:var(--steel);text-decoration:underline;font-size:1.02rem}

/* ---------- responsive ---------- */
@media(max-width:1000px){
  .jobboard{grid-template-columns:repeat(2,1fr)}
  .jobcard--feat{grid-column:span 2;grid-row:auto}
  .jobcard--feat .jobcard__media{min-height:200px}
  .prail{grid-template-columns:repeat(2,1fr)}
  .pstep:nth-child(2){border-right:0}
  .pstep{border-bottom:2px solid var(--line)}
  .pstep:nth-last-child(-n+2){border-bottom:0}
  .nbhds,.cond-grid,.cases,.areas-grid,.sitemap,.pricecards,.svc-cost .pricecards,.why__grid{grid-template-columns:repeat(2,1fr)}
  .filmstrip{grid-template-columns:repeat(3,1fr)}
  .foot-grid{grid-template-columns:1fr 1fr}
}
@media(max-width:900px){
  .nav-toggle{display:flex}
  .nav{display:none}
  body.is-menu .nav{display:flex;position:fixed;top:0;left:0;right:0;bottom:0;width:100%;margin:0;max-width:none;z-index:100;flex-direction:column;align-items:stretch;justify-content:flex-start;background:var(--panel-2);padding:76px 22px 30px;gap:0;overflow-y:auto}
  body.is-menu{overflow:hidden}
  body.is-menu .site-header{z-index:110}
  body.is-menu .nav>a,body.is-menu .drop>a{color:#fff;border-bottom:1px solid #333a44;padding:14px 4px;font-size:1.15rem}
  .drop{position:static}
  .drop__menu{position:static;display:none;min-width:0;border:0;box-shadow:none;background:#1b1e24;max-height:none}
  .drop.is-open .drop__menu{display:flex}
  .drop__menu a{color:#cdd4db;border-bottom:1px solid #2a2f38;padding-left:16px}
  .drop>a:after{content:"+";float:right;color:var(--amber)}
  .drop.is-open>a:after{content:"\2013"}
  .console__wrap{grid-template-columns:1fr}
  .console__panel{border-right:0;border-bottom:3px solid var(--amber);order:0}
  .console__media{min-height:260px;order:1}
  .console--home .console__media{min-height:220px}
  .reviews__grid,.whyhome__grid,.cost__grid,.cov__compact,.cov__full,.faq__grid,.cta-band__grid,.contact-cols,.split,.page-hero__wrap,.tool__grid,.svc-reviews__grid,.reviews__rail{grid-template-columns:1fr}
  .agg{position:static}
  .optgroup{border-right:0}
  .page-hero__copy{order:0}
  .page-hero__media{order:1;max-width:520px}
  .callbar{display:block}
  body{padding-bottom:60px}
  .foot-bottom{padding-bottom:6px}
}
@media(max-width:620px){
  .section{padding:40px 0}
  .jobboard,.jobgrid--rel,.nbhds,.cond-grid,.cases,.areas-grid,.sitemap,.pricecards,.svc-cost .pricecards,.why__grid,.prail{grid-template-columns:1fr}
  .jobcard--feat{grid-column:auto}
  .pstep{border-right:0}
  .filmstrip{grid-template-columns:repeat(2,1fr)}
  .foot-grid{grid-template-columns:1fr 1fr}
  .rd{flex-basis:50%;border-bottom:1px solid #333a44}
  .readout__handle{flex-basis:100%}
  .ribbon__r{display:none}
  .mast-phone__b{display:none}
  .mast-phone svg{width:30px;height:30px}
  .masthead{gap:12px}
  .opsec{grid-template-columns:1fr}
  .opsec__n{width:56px}
  .review__meta .date{margin-left:0}
}
@media(max-width:380px){
  .wrap{padding:0 16px}
  .btn__num{font-size:1.2rem}
  .btn--lg .btn__num{font-size:1.4rem}
}